jili30 Privacy Policy

When you create an account on jili30, we collect personal information that is necessary to verify your identity, process transactions, and provide you with a safe and personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing and payment details when you make a deposit or request a withdrawal, though full card or account numbers are never stored directly on our servers. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. Location data may also be collected to confirm that you are accessing the platform from within an eligible region in the Philippines.

We may also collect information you provide voluntarily, such as when you contact our support team, respond to a survey, or participate in a promotion. Communications sent to [email protected] are retained to help us resolve disputes and improve our service quality. Cookies and similar tracking technologies are used on jili30.win to remember your preferences, keep your session active, and analyse how players interact with different parts of the platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the site. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data.

The personal information we collect is used primarily to operate and maintain your jili30 account, process deposits and withdrawals in Philippine pesos (PHP), and deliver the games and services available on our platform. Identity and age verification data is used to confirm that you meet the minimum age requirement of 21 years and that you are legally permitted to participate in online gaming in the Philippines. Payment data is used solely to facilitate transactions and to comply with anti-money laundering obligations that apply to licensed gaming operators. We use technical and session data to detect and prevent fraudulent activity, protect account security, and ensure the platform operates correctly across all devices, including mobile.

We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. If you have opted in to marketing communications, we may also send you information about promotions, new games, or special offers available on jili30. You can opt out of marketing messages at any time by contacting [email protected] or following the unsubscribe instructions in any marketing email. Aggregated and anonymised data — which cannot identify you personally — may be used for internal analytics, product development, and reporting purposes. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without human review.

jili30 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share your data only where it is strictly necessary to deliver our services or where we are legally required to do so. Trusted third-party service providers — such as payment processors, identity verification partners, and cloud infrastructure providers — may receive limited personal data to perform specific functions on our behalf, and they are contractually required to handle that data securely and only for the purposes we specify. All such partners are vetted to ensure they maintain data protection standards consistent with applicable Philippine law.

We may disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are required to do so by law, court order, or in connection with an investigation into suspected fraud, money laundering, or other illegal activity. In the event that jili30 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such change that materially affects how your data is handled. We will never disclose your personal information to other players or members of the public.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and jili30.win is encrypted using industry-standard TLS protocols, and sensitive account data is stored using strong encryption at rest. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all personnel with data access are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems and your data.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity such as resolving outstanding disputes. Technical logs and anonymised analytics data may be retained for longer periods for security and performance monitoring purposes. If you have any concerns about how long we hold your data, please contact us at [email protected].

As a player based in the Philippines, you have rights over your personal data under applicable data protection legislation. You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate or incomplete data, and to request the deletion of your data where we no longer have a lawful basis to retain it. You also have the right to object to or restrict certain types of processing, and to request that we provide your data in a portable, machine-readable format where technically feasible. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately.

We will respond to all data rights requests within a reasonable timeframe and in accordance with our legal obligations. In some cases, we may need to verify your identity before processing a request to ensure that we do not disclose or delete data belonging to another person. If you are not satisfied with how we have handled your personal data or responded to a rights request, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We take all privacy concerns seriously and will work with you to resolve any issues as quickly as possible. For general privacy questions, our support team is available at [email protected].